Message us on WhatsApp

Shop · Reviews and customer care

Birthday and anniversary messages on WhatsApp

Each morning you see whose day it is. The message is ready, and you tap send.

It is a customer's birthday. The message is ready on your phone. You tap send.

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Maria · Tuesday

Hi Maria, happy birthday. We hope you have a lovely day. Birgu Blooms08:00 ✓✓
Yes please09:15
  1. Anna KowalskaBirthday
  2. Maria CamilleriBirthday
  3. Daniel FarrugiaA year since the first purchase
  4. Karl GrechAbout six weeks since the last order
  5. Lara AttardAnniversary on 12 October, week ahead
  6. Charlene Vellacall, landline
One morning. 5 to tap, 1 to call, 6 left alone. Sample data, nothing was sent.

The birthday you meant to remember

It is Tuesday, 9am. A regular has a birthday today. You know it, but you are serving someone else. By lunch it has passed. The florist feels the same about anniversaries, every year.

A short message that morning can bring a regular back. But nobody has time to check a list and write twelve messages.

Today: you try to remember. With this: you open the list and tap once per customer.

How it works

  1. 01

    Each morning you open the list of customers whose day it is.

  2. 02

    Each has a short message ready. A birthday offer is there only if you wrote one. A product is there only if it is in your record.

  3. 03

    You tap send. WhatsApp opens with the text filled in. Replies come to you like any message.

What it leaves alone

  • Anyone without recorded consentNo permission on file means no message.
  • Anyone who said stopDo not message always wins.
  • Anyone messaged this year alreadyNo second birthday message.
  • Anniversaries under a yearIt is too early.
  • Landline numbers (21 or 27)WhatsApp cannot reach them, so they go on your call list.

What we set up with you

We load your customer list and write the messages in your words. We run one real morning with you first. You tell us how many days ahead the florist needs for an anniversary. If it does not fit your shop, we say so in the first chat.

Questions

Do I need a special WhatsApp account?
No. Use the WhatsApp Business app you already have. Each message opens with the text filled in, and you tap send.
Will it message customers by itself?
No. We write the message and you tap send. We set up the morning list with you.
Can I message everyone on my list?
Only people who agreed to hear from you. No consent on record means we leave them alone. You must be able to show where the consent came from.
Can it add a birthday offer?
Yes, if you give us the words. They go in exactly as you wrote them. If you write nothing, it is only a greeting.
What if the list is not ready on a weekend?
A birthday on a day we did not run is missed. We set the days with you so that does not happen.
What about customers with a landline?
Numbers starting 21 or 27 cannot get WhatsApp. They go on a short call list instead.

Does this happen in your week?

Give us fifteen minutes. We look at how you work today and tell you straight if this fits. If it does not, we say so. You get one page in writing before anything is built.

Book a 15-minute look

Lucas, Malta Automations

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