Do I need to learn anything new?

No. Use the WhatsApp you already have. The message opens with the words filled in and you tap send.

Will it message customers by itself?

No. It prepares the list and you tap send.

Does it say what the job was or what it cost?

No. It says your bike, or the part, with the reference. A question about price always comes to you.

What about customers on a landline?

Numbers starting 21 or 27 cannot get WhatsApp. They go on a short call list with the job reference next to the number.

Does it update customers while the job is in progress?

Not by default. It starts at ready. If you want a plain update line for jobs in progress, we set that up with you.

What if my jobs are not in a sheet?

Then we need a place where you mark them ready. If that will not work, we say so.

Shop · Reviews and customer care

Ready for collection messages on WhatsApp

The job is done. The customer hears it is ready, with your hours and where you are.

A job is ready. We help you tell the customer in one tap.

Book a 15-minute look

Maria · Monday

Hi Maria, your bike (ref NCW-1001) is ready for collection. We are open Monday to Friday 8:30 to 17:00, Saturday 9:00 to 12:30 at 12 Triq il-Wied, Naxxar. Naxxar Cycle Workshop09:05 ✓✓

I will come on Saturday morning09:48

John Borgyour e-bike, ready 3 days
Maria Camilleriyour bike, ready today
Anna Kowalskathe part for your bike, ready today
Daniel Farrugiagentle reminder, ready 15 days
Charlene Vellacall, landline

One run: 6 to tap, 1 to call, 6 left alone. Sample data, nothing was sent.

Finished jobs that nobody collects

The bike is fixed on Tuesday. It goes on the shelf. The customer does not know.

Two weeks later it is still there, in the way. You meant to message them. Then someone walked in, and the day was gone.

Today: the message waits for the end of the day, maybe. With this: it is ready when the job is, and you tap send.

How it works

01
You mark a job ready in your list.
02
A message is ready with the job reference, your opening hours and your address.
03
You tap send. A week later, if it is still there, a gentle reminder is ready.

What it leaves alone

Collected jobsnothing goes to someone who already has it
Jobs still in the workshoponly ready jobs are listed
Messaged in the last weekno one gets two in a row
After two remindersyou phone instead of sending a third
Landline numbers (21 or 27)WhatsApp cannot reach them, so they go on a call list

What we set up with you

We put your opening hours and address in exactly as on the door. We set up where you mark jobs ready, and how it remembers what already went out. We run one real morning with you, and say so in the first chat if it does not fit.

Questions

Do I need to learn anything new?: No. Use the WhatsApp you already have. The message opens with the words filled in and you tap send.
Will it message customers by itself?: No. It prepares the list and you tap send.
Does it say what the job was or what it cost?: No. It says your bike, or the part, with the reference. A question about price always comes to you.
What about customers on a landline?: Numbers starting 21 or 27 cannot get WhatsApp. They go on a short call list with the job reference next to the number.
Does it update customers while the job is in progress?: Not by default. It starts at ready. If you want a plain update line for jobs in progress, we set that up with you.
What if my jobs are not in a sheet?: Then we need a place where you mark them ready. If that will not work, we say so.

Does this happen in your week?

Give us fifteen minutes. We look at how you work today and tell you straight if this fits. If it does not, we say so. You get one page in writing before anything is built.

Book a 15-minute look

Lucas, Malta Automations

Also in the shop

Google review requests on WhatsAppA thank you and your review link are ready two hours after the visit. You tap send.
Birthday and anniversary messages on WhatsAppEach morning you see whose day it is. The message is ready, and you tap send.