Message us on WhatsApp

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Pet vaccination reminders on WhatsApp

Each owner gets one message naming every pet that is due for a jab or worming.

A pet is due for its jab. One message per owner, one tap to send.

Book a 15-minute look

Sue · Monday

Hi Sue, Oscar's annual vaccination and flea and tick treatment are due at Mosta Vet Clinic. Would you like us to book them in? Mosta Vet Clinic08:20 ✓✓
Yes please, Thursday morning if you can09:10
  1. Sue MifsudOscar: vaccination and flea and tick
  2. Maria CamilleriBella: vaccination, Max: worming
  3. Lara AttardDaisy: flea and tick
  4. John BorgLuna: vaccination
  5. Charlene Vellacall, landline
Monday list. 5 owners to tap, 1 to call, 5 left alone. Sample data, nothing was sent.

The jab nobody remembered

It is Monday morning. The front desk is busy. Somewhere in the cards, a dog is overdue for its vaccination.

The owner forgot, and nobody has an hour to go through the cards. An owner with two dogs and three dates is the worst. One message for all of them beats three.

Today: you flick through cards between calls. With this: you open one list and tap once per owner.

How it works

  1. 01

    You keep a list: owner, pet, treatment and the date of the last one.

  2. 02

    You see who is due. If an owner has two pets, one message names them both.

  3. 03

    You tap send. WhatsApp opens with the words in, and the owner replies.

What it leaves alone

  • Pets already bookeda future visit is in the list
  • Reminded in the last 30 daysno second nudge
  • Do not messagecovers every pet of that owner
  • Overdue by more than 180 daysa call from you is better than a message
  • Landline numbers21 and 27 cannot get WhatsApp, so they go on a call list

What we set up with you

We start with a 15 minute chat, and tell you then if it does not fit. We set the gap for each treatment with your vet, and read each message aloud on your real records. You get one page in writing before anything is built.

Questions

Will it message people by itself?
No. It gets each message ready. You read it and tap send.
Do I need to learn anything new?
No. You use the WhatsApp you already have. Each message opens with the words already in it.
What about landline numbers?
Numbers starting 21 or 27 cannot get WhatsApp. They go on a call list with the pet and the treatment.
Does it share medical details?
No. A message carries the pet's name and the name of the treatment, nothing more.
Does it connect to our clinic software?
Not today. It works from a list or a sheet. If your records cannot be copied out, we will say so before we start.
What if an owner replies that a pet has passed away?
That reply is left for you. It needs a personal answer, never a standard message.

Does this happen in your week?

Give us fifteen minutes. We look at how you work today and tell you straight if this fits. If it does not, we say so. You get one page in writing before anything is built.

Book a 15-minute look

Lucas, Malta Automations

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