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Shop · Visits and bookings

Pre-visit form requests on WhatsApp

You find out days before, not at the door, that a guest has not filled in the form.

A guest has a visit coming. We help you send the form link in one tap.

Book a 15-minute look

Lara · Saturday

Hi Lara, before your Sports Massage at Gozo Dive Centre on Saturday 10 October at 15:00, please complete the treatment health questionnaire here: https://forms.example.com/gozo-dive/spa-questionnaire Please use the form and not this chat. Gozo Dive Centre09:05 ✓✓
Done, thanks09:40
  1. 09:00Anna Kowalskaform link to send, Discover Scuba Dive
  2. 15:00Lara Attardform link to send, Sports Massage
  3. 09:00John Borgreminder, form not done yet
  4. 13:00Maria Camillerialert, 4 hours to go, form missing
  5. 10:00Charlene Vellacall, landline
One run at 09:00 on the day before: 3 to tap, 1 to call, 2 alerts. Sample data, nothing was sent.

The form nobody filled in

It is 9am at the dive centre. The group waits on the boat. One guest stands on the quay with a blank medical form.

You did ask, three days ago, in a message between forty others. Now the start is late and everyone waits.

Today: nobody checks who has filled it in. With this: you see who has not, days before.

How it works

  1. 01

    Each service has its own form link and its own timing, like three days before a dive.

  2. 02

    You tap send. If the form is still empty, one reminder is ready later.

  3. 03

    Close to the visit, a missing form puts the guest on your list to phone.

What it leaves alone

  • Services with no form set upnothing is written for them
  • Forms already doneyou mark them, or we set that up with you
  • Cancelled visitsonly booked and confirmed visits count
  • Guests who asked for no messagesno message, but your list still tells you
  • Landline numbers (21 or 27)WhatsApp cannot reach them, so they go on a call list

What we set up with you

We choose the services that need a form with you, and set the link and the timing for each. We do not read the answers or decide who may dive. We run one real morning with you, and say so in the first chat if it does not fit.

Questions

Does it read the medical answers?
No. It only knows whether the form is done or not. The answers stay in your form, and you decide what they mean.
Does it ask guests for health details on WhatsApp?
No. The message gives the link and asks them to use the form, not the chat. If a guest writes health details anyway, you see them.
Will it message guests by itself?
No. You read each message and tap send. The list of missing forms is for you to phone, not to message.
What about guests on a landline?
Numbers starting 21 or 27 cannot get WhatsApp. They go on a call list, and you can email them the link.
Does it notice a new booking right away?
No. It finds the booking the next time it runs. We set how often with you.
What if my forms are on paper?
Then there is no link to send, and this will not fit. We say so in the first chat.

Does this happen in your week?

Give us fifteen minutes. We look at how you work today and tell you straight if this fits. If it does not, we say so. You get one page in writing before anything is built.

Book a 15-minute look

Lucas, Malta Automations

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